Case Study - Tenant Representation for a Crisis Support organisation

At a previous firm, Simon was appointed as the tenant representative for a crisis support organisation to secure a new office and call centre for their 24/7 counselling operations in Perth. Given the unique requirements of the organisation, careful consideration was required to ensure the selected premises provided convenient access to reliable transport and maintained a high level of personal security for volunteer staff working unusual hours.

As a not-for-profit organisation, achieving value for money was critical to ensure that the majority of funds could be directed towards the organisation’s vital services for people experiencing personal hardship. A market search was conducted to explore both lease and purchase options. The search revealed a range of diverse opportunities for the organisation to assess. Comprehensive lease versus buy analyses were undertaken, alongside a comparison of various lease options to evaluate the opportunity costs involved.

Following careful consideration of the operational benefits and financial implications of each option, the organisation opted to lease an 850 sqm office adjacent to a major train station in Perth’s inner fringe. This location not only met their operational needs but also ensured accessibility and security for their volunteer staff.